How to Hide Tickets From A Client's View In the Customer Service Portal

A customer portal of any kind is going to go through a lot of tickets. That’s just the nature of...

What You and Your Customers Will See On the Customer Service Portal

So you’re helping customers manage their tickets using hapily’s Customer Service Portal. They will...

The Native HubSpot Portal Vs. the Customer Service Portal

If you’re using HubSpot’s native portal to manage tickets sent in from customers, you may find it...

How to Create a Power Contact in the Customer Service Portal

So you’re using HubSpot to manage tickets submitted by your customers. Good choice! But let’s look...

How to Invite Contacts to Your Customer Service Portal

You love using HubSpot (so do we). But you found yourself needing more features than the native...

How to Customize Ticket Columns in the Customer Service Portal

As a business owner, you care about your customers. That’s why you’re using HubSpot to manage their...